Release Notes

This week's updates focus on giving practices full control over their email communications, alongside clearer calendars, profiles, and safer data handling.

• Email delivery: Practices can now connect their own email service, see full delivery activity, and get clear diagnostics when something goes wrong.
• Booking & calendar: The public booking form collects date of birth and address, appointment cards look consistent everywhere, and therapist photos are now larger and easier to see.
• Branding & naming: Practices can rename "Organization" to match their business, with the change reflected across settings and the booking page.
• Security: Booking details are encrypted in transit, private photos get extra protection, and account resets now check for identity conflicts before proceeding.

This week's updates make booking faster and more reliable, while giving multi-location practices better control over staff and custom field information.

• Booking: Services and visit reasons are now combined into one catalog, booking pages load faster, and double bookings are prevented.
• Staff photos: Upload failures have been fixed and photos can now be set individually for each location.
• Custom fields: Practices can store different values per location for staff, clients, services, and organizations, with clearer validation guidance.
• Security: Uploaded files are now encrypted and scanned for malware before use.

This week brought a wave of scheduling, task, and portal improvements, headlined by a new voice-powered AI Assistant, stronger sign-in and session protections, and per-location branding for booking pages and the client portal.

• AI Assistant: Staff can now dictate notes or hold a live conversation that automatically fills client and appointment details into the right form for review before saving.
• Booking: Appointment forms are streamlined, appointments are now searchable, and practices can offer multiple bookable options per service with Dutch, English, and Romanian translations.
• Branding: Each location can now have its own logo, and the client portal shows a patient's home-location colors and logo.
• Security: Sessions now lock automatically after inactivity, sign-in is more resistant to automated abuse, and uploaded files are encrypted and safety-checked.

This week brought major improvements to how clients and staff book appointments, along with full Romanian language support, a new Client Access area, and stronger login protections across the portal.

• Booking: Clients and staff can now search a range of dates, see slots grouped by day, and get automatic suggestions for the next available time.
• Client Access: A new dedicated page makes it easier to manage client portal invitations and see linked client profiles.
• Multilingual support: Romanian is now available across the admin portal, client portal, and booking widget, alongside new tools for managing enabled languages.
• Security: Login pages no longer reveal account details to attackers, and appointment status changes are now enforced on the server.

This week's update brings a major upgrade to appointment scheduling with a new native booking engine, plus split first and last name fields for clients and staff, and stronger session security across all portals.

• Booking: Appointments are now scheduled entirely within Praxium across the admin portal, client portal, and public booking widget, with real-time checks for staff availability, location, skills, and services.
• Client & Staff Records: Clients and staff now have separate first and last name fields everywhere in the platform, making it easier to search, sort, and address people correctly.
• Security: Idle sessions now lock with a password prompt instead of logging you out, and the Remember Me duration has been shortened to 14 days for better protection.
• Interface: The staff list, FAQ management, and various admin screens received clearer labels and more consistent styling.

This week brought smarter phone number handling across the platform, plus several upgrades to how custom fields work for both staff and clients.

• Phone numbers: Phone fields now automatically detect the country as you type and store numbers in a consistent international format for staff, client, and admin profiles.
• Custom fields: New country, phone, and date picker field types make it easier to capture accurate client information, plus a live preview shows exactly how a field will look before you save it.
• Patient portal: The patient portal now checks custom field values before submission, giving clients immediate feedback on missing or incorrect fields.
• Security: All known dependency security issues have been resolved, and phone numbers are now validated against real international numbering plans.

This week's release introduces full multi-location support for practices with more than one clinic, along with location-specific branding, clearer client status displays, and stronger permission controls across the admin portal.

• Locations: Practices can now manage multiple clinic locations from one account, each with its own hours, staff, services, and brand colours, with the sidebar and client portal reflecting the active location automatically.
• Client Portal: Client status is now split into clear Account and Verification columns, and location assignments are grouped together for easier management.
• Access and Security: Role permission dependencies are now enforced automatically, admin invitations require an explicit choice of location access, and several security-relevant dependencies were updated.
• Webhooks: A delivery failure affecting manual and scheduled webhook sends has been fixed, and new webhook signing secrets are now shown immediately after creation.

This week's updates bring major flexibility for multi-location practices, faster ways to get your data out of Praxium, and a series of security and reliability upgrades under the hood.

• Locations: Practices can now manage multiple locations with their own schedules, staff, pricing, FAQs, and custom fields, all from one admin portal.
• Exports: Staff, clients, appointments, services, and tenant lists can now be exported to CSV, Excel, or PDF directly from the list view.
• Security: Stored patient and practice data now has stronger encryption protections, and role permissions are safer thanks to tighter access controls during setup and role assignment.
• Admin experience: The staff list, audit log, and roles interface got cleaner layouts, and several display bugs affecting team pages, staff photos, and activity logs were fixed.

This week's release adds secure, time-limited support access for Praxium staff, introduces branded error pages across all portals, and improves visibility into account activity and support sessions.

• Security: Support access sessions are now fully audited, time-limited, and can be reviewed or revoked at any time from security settings.
• Client Portal: Broken or restricted links now show a clear, branded page instead of a generic error message.
• Administration: The activity log and support access history are easier to read, showing readable item names and who revoked access.
• Reliability: Several forms and navigation flows in settings screens have been made more stable.

This week's updates strengthen admin security with mandatory MFA enforcement, redesign the client portal access profile editor, and refine the onboarding experience across devices.

• Security: Admins can now require all staff with admin access to set up multi-factor authentication, with automatic checks to keep it enforced.
• Client Portal: The access profile editor now has collapsible, reorderable sections for personal information, appointments, and documents, saved per staff member.
• Onboarding: The onboarding panel is easier to navigate, remembers your progress, works better on mobile and tablet, and now includes a step for inviting your first client.
• Notifications: Team members are now emailed automatically whenever an administrator resets their MFA, so unexpected resets can be spotted right away.

This week's updates focus on making the feedback tool more powerful and secure, giving practices a clearer onboarding journey, and tightening security around sign-in and sensitive account actions.

• Feedback: The feedback form has a cleaner design, screenshot and annotation support, larger attachments up to 20 MB, and encrypted storage for extra protection.
• Onboarding: The onboarding checklist now shows your next task at a glance and is reorganised into clear, collapsible sections that guide you step by step.
• Security: Staff with two-factor authentication now confirm sensitive actions like inviting an admin or resetting a password with a fresh code, and sign-in flows are more robustly protected.
• Administration: Practices can now manage business details through a new Organisation section with support for custom fields, including stronger IBAN validation.

This week's updates give you finer control over patient portal visibility, a cleaner navigation experience across the admin portal, and a new way for staff and clients to share feedback directly from within Praxium.

• Patient Portal: Decide exactly which sections and fields each patient can see, and portal emails now carry your practice branding.
• Navigation: The sidebar now peeks open on hover, the profile menu has moved to the sidebar footer, and activity panels are more consistent across the app.
• Feedback: A new floating feedback button lets staff and clients report bugs, request features, or leave comments from any portal, with a reference code for follow-up.
• Security: IP restrictions for the team portal and hardened two-step login boundaries add extra protection for patient data.

This week we launched Praxium's biggest update yet, introducing AI-assisted intake, a secure patient portal and a full visual refresh that you can brand as your own.

• AI intake: Speak naturally during appointments and let Praxium draft structured notes for your review and approval.
• Patient portal: Clients can now sign in to view their own information, protected by the same strong login security as your team.
• Design & branding: The whole platform has a refreshed look, and the patient portal can carry your own colours and logo.
• Access & security: A new area lets you set IP restrictions and review a clear audit log of staff activity.

This week brings a major upgrade: capture the exact details your practice needs with custom fields, keep your calendar in sync with online scheduling, and give clients a polished, branded web address for your practice.

• Custom fields: Record intake details, preferences and clinical notes for staff, clients and appointments, with guided setup and ready-made templates to help you get started.
• Online scheduling: Appointment availability now syncs automatically with your connected calendar.
• Branded web address: Each practice runs its own branded web address for the admin portal.
• Client and staff lists: Columns are now sortable, reorderable and customizable so you see the information that matters most.

This week we introduced a complete appointments system to Praxium, connected to online scheduling and paired with a dashboard you can arrange around your day.

• Appointments: Create, edit, reschedule and cancel appointments, each with its own detail page, filters and status.
• Online Scheduling: Bookings made through your calendar now appear in Praxium automatically.
• Dashboard: Choose and arrange widgets for an at-a-glance view of the day's schedule.
• Service Management: Organise the treatments your practice offers into categories and variants with custom fields.

This week's release makes Praxium more flexible and secure, with new customization tools, a mobile-friendly portal, and stronger password protection.

• Customization: Add custom fields to staff and client records and rename sections like "Staff" and "Clients" to match your practice's language.
• Change history: Every edit to a record is now tracked on its own activity tab, showing what changed, when and by whom.
• Mobile access: The admin portal now works smoothly on phone and tablet, with improved accessibility.
• Security: New passwords are checked against known data breaches, and the audit history is now tamper-proof.

This week, Praxium added secure document management for patient files and a new settings area to help you tailor the platform to your practice.

• Client records: Upload, organise, and download patient documents securely, with staff photos and notes for richer records.
• Practice settings: Manage your business details in one dedicated settings page.
• Experience: Enjoy calmer screens, a collapsible sidebar, and helpful guidance when a list is empty.
• Privacy: A new cookie-consent banner and updated legal pages keep your public website aligned with privacy rules.

This week Praxium launched its foundation release: a complete admin portal for running your practice, built with enterprise-grade security to keep patient information safe.

• Admin portal: Manage staff, pricing and website content all in one place.
• Security: Two-step login with an authenticator app keeps patient data accessible only to your team.
• Pricing: Drag-and-drop ordering makes sure your rates are always presented the way you want.
• Website: A redesigned public site with clear service pages and an easy contact form is now live.